These guys are the best. Asked about a quote. I was told he couldnt find anything for my car. Called back, got hung up on. Called again, and when asked a quote to change part was told you dont do that type of work Pretty lame you could do the work but didnt have a part and when I find a the part, all of a sudden you dont do that type of work and quickly got hung up in again.
Where do I start, I went in to take my wheels to get powder coated, everything went well paid half of my transaction, said the wheels would be ready in a week. The next day I go weather or not mounted just wanting my wheels.
I go and see my wheels everything looks fine, guy tells me to check it out everything seem fine and in good conditions, asks if there is anything else, I was like yes my tires? At this point I was just over it. I go in to pay the rat of the amount, hands me the full price of the powder coat I had payed half when i dropped them off he was like oh yeah right felt like they wanted to scam me.
Same day go straight to mount them drop them off, get a call 30 minutes later telling me one of my wheels is cracked. I asked him why is there a crack when they had charged me extra for repair on each of the wheels. All he said was i told you to check it.
Great place for after market parts pretty much have anything you can think of its my one stop shop when it comes to my truck. If it be seats likes shift knob turbo etc. Dishonest and shady. After calling one evening to be told the only person that could help me wasnt there and to call the next day, and then calling that next day just to be told by a seemingly hateful receptionist because I asked for Arthur, instead of Arnold that he um, had to leave early today Im left with no other option but to try to warn others to stay away from these people if you expect honesty or good customer service.
And its not like I dont know what those things are, Ive been in the automotive industry for over 10 years. Thomas the Owner remembered me like the first visit honest and very helpful getting what I wanted was a breeze. Good shop to go to. I can finally afford all the parts I dreamed of having because all my cars are garbage at the moment.
Ordered my parts prices were not that bad very helpful staff. When I dont mail order I go pay a visit to my local speed shop. Save yourself.
The size they had in stock did not fit my car but they said everything was going to be fine and if I had issues they will fix the problem.
Three years from now I still have issues I have spent so much money trying to repair it and they have not done anything. Do not order parts in this store. Wastes time and money the parts do not arrive and says a week. Cant agree more with other reviewers that they lack knowledge. This can lead to all sorts of delays, wasted time, and frustration. There are too many other options for anyone to buy from Pann Auto. I should have known better when they insisted that FedEx only offered one type of overnight shipping.
Anyone who has basic business experience knows that FedEx offers various forms of delivery ranging from overnight delivery before am and ground shipping where distance factors into delivery time. And if you factor in the intangibles like integrity, customer service, and follow-up, then Pann Auto gets a minus star rating. I called to arrange local pick-up in order to save shipping cost and time.
They had none of my items in stock and they added shipping costs cost of shipping from wholesaler to themselves!?!? They are truly a one stop shop I have used them before for audio and alarm. From Business: Your source for all your performance needs.
Also specialize in general repair and diagnosic. My car looks better than when I bought it new!!! This is the best repair facility in the city!! They are extremely trustworthy and friendly From Business: Our team carries over 20 years of experience in the industry and continues to expand our knowledge to provide you with cutting-edge automotive design services.
Advertise with Us. Pann Auto Performance. History Established in Pann Auto was created from a simple idea between a few friends that ate, breathed, and slept cars.
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